Terms of Use

1Agreement to these terms

This site, gildgroup.com, is operated by Gild Group, LLC, a South Carolina limited
liability company with offices at 1859 Summerville Ave., Ste. 800, Charleston, SC 29405.

By accessing or using this site you agree to these Terms of Use. If you do not agree, stop using the site.

In these terms, "Gild," "we," "us," and "our" mean Gild Group, LLC. "You" means anyone who accesses the site.

We may update these terms. The effective date above always reflects the current version, and continuing to use the site after a change means you accept the revised terms.

2What you may do

You may view, read, print, and share the content on this site for your own business or personal reference. You may quote short excerpts with attribution to Gild Group and a link back to the source page.

3What you may not do

You agree not to:

• Copy, republish, or redistribute substantial portions of this site as your own
• Scrape, crawl, harvest, or use automated means to extract content, except that
• ll-behaved search engine crawlers respecting our robots.txt are welcome
• Use the content, in whole or in part, to train, fine-tune, or ground a machine learning
• generative AI system without our written permission
• Remove or obscure any copyright, trademark, or attribution notice
• Reverse engineer, interfere with, or attempt to gain unauthorized access to the site or
• y system connected to it
• Introduce malware, or attempt to overload or disrupt the site
• Submit false information through our forms, impersonate anyone, or use our contact
• annels to send unsolicited commercial messages
• Use the site in any way that breaks the law or infringes anyone's rights

We may suspend or block access to anyone who does any of the above, without notice.

4Our content and our marks

Everything on this site, including the written copy, case studies, page design, layout, photography, illustrations, and code, is owned by Gild Group, LLC or used under license, and is protected by copyright and other intellectual property laws.

"Gild," "Gild Group," the G mark, and the Gild Group wordmark are trademarks of Gild Group, LLC. Nothing on this site grants you a license to use them.

Client names, logos, and marks that appear on this site are the property of their respective owners, and appear with permission or as permitted by law. Their appearance does not imply that those brands endorse Gild.

5Case studies, numbers, and what they mean

Our case studies report real outcomes from real engagements. We publish them anonymized: client identities are removed, and figures are given as rates and percentage changes rather than absolute revenue. That is a deliberate standard, and it is the same standard we apply to your numbers if you become a client.

Those results are specific to those businesses, those categories, and those market conditions. They are not a forecast, a projection, or a promise of what your business will do. Ecommerce results depend on your product, your margins, your market, your competitors, and your own execution, most of which are outside our control.

Testimonials on this site are the unedited words of the clients who gave them. They reflect those clients' experiences, and they are not a guarantee that you will have the same one.

6This site is information, not advice

The content on gildgroup.com is published for general information. It is not marketing, financial, legal, tax, or accounting advice, and you should not act on it without professional guidance appropriate to your situation.

Reading this site, subscribing to our email, filling in the contact form, or booking an intro call does not create a client relationship and does not obligate either of us to anything.

7Client engagements are governed separately

If you engage Gild, that work is governed by a signed agreement between us, typically a master services agreement and one or more statements of work or retainer schedules. That agreement covers scope, fees, term, notice, confidentiality, ownership of deliverables, data handling, and everything else that matters commercially.

Where these Terms of Use and your signed agreement disagree, your signed agreement controls as to your engagement. Nothing on this page modifies, limits, or supplements what you have signed with us.

Any pricing shown on this site is indicative and subject to change. It is not an offer, and it becomes binding only when it appears in a signed agreement.

8Third-party links, tools, and services

This site links to third-party websites and embeds third-party tools, including our scheduler, our email platform, and our analytics providers. We do not control those services and we are not responsible for their content, their availability, or their privacy practices. Following a link or using an embedded tool means you are subject to that provider's own terms and privacy policy.

A link is not an endorsement.

9Anything you send us

If you send us an idea, a suggestion, feedback, or a comment about this site or our business through the contact form, email, or social media, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use it without restriction and without compensating you. We are not obligated to keep unsolicited submissions confidential.

This does not apply to confidential business information shared under an executed NDA. If you need to share something confidential, tell us and we will put an NDA in place first.

10Availability

We do not promise that this site will be available, uninterrupted, or free of errors. We may change, suspend, or discontinue any part of it at any time without notice, and we may correct or remove content whenever we think it necessary.

11Disclaimer of warranties

The site and everything on it are provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the site will be accurate, complete, current, secure, or free of viruses.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12Limitation of liability

To the fullest extent permitted by law, Gild Group, LLC and its members, officers, employees, contractors, and agents are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunity, or business interruption, arising out of or relating to your use of this site, whether based in contract, tort, negligence, strict liability, or any other theory, and whether or not we were advised of the possibility.

Our total liability for all claims relating to this site will not exceed one hundred US dollars ($100). This cap applies to your use of the website only. It does not apply to, and does not limit, any liability under a signed client agreement, which carries its own terms.

Nothing here excludes liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.

Some jurisdictions do not allow these limitations, so parts of this section may not apply to you.

13Indemnification

You agree to indemnify and hold harmless Gild Group, LLC and its members, officers, employees, and contractors from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of your breach of these terms, your misuse of the site, or your violation of any law or third-party right.

14Governing law and where disputes are heard

These terms are governed by the laws of the State of South Carolina, without regard to its conflict of laws rules.

Any dispute arising out of or relating to these terms or this site will be brought exclusively in the state or federal courts located in Charleston County, South Carolina, and you consent to the personal jurisdiction of those courts.

Before filing anything, email info@gildgroup.com. Most disagreements are faster to resolve in a conversation, and we would rather have that one.

15General

Severability. If any provision of these terms is found unenforceable, it is modified to the minimum extent necessary and the rest stays in force.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Entire agreement. These terms, together with our Privacy Policy and Cookies page, are the entire agreement between you and us regarding this website, subject to section 7.

Assignment. You may not assign these terms. We may assign them in connection with a merger, acquisition, or sale of assets.

Export and sanctions. You may not use this site if US law prohibits us from providing it to you.

16Contact

Questions about these terms:

Gild Group, LLC
1859 Summerville Ave., Ste. 800
Charleston, SC 29405
info@gildgroup.com

Mon to Fri, 9 to 5 ET. Same-day reply.