The team

Run by operators, not account managers.

The senior people you meet in the pitch are the senior people who run the work. Nine operators, partner-led, all of them accountable to the same number you are.

THE GILD TEAM · CHARLESTON, SCNine operators · Founded 2014
The founders

Sarah and Taylor.

Two operators who couldn't find what they wanted, so they built it. Both have been on every Gild engagement since 2014.

Sarah Kronemeyer

Co-Founder · Performance & Strategy

Sarah leads strategy and performance marketing across the Gild roster. Before founding Gild in 2014, she ran ecommerce inside brands across beauty and home — the seat that taught her what mid-market founders actually need (and what they're sold instead).

OWNSPerformance · Acquisition · Brand
BACKGROUNDBrand-side ecom · 12+ years
READSMost things on Substack about retention

Taylor Rains

Co-Founder · Storefront & Retention

Taylor leads storefront operations and retention across the Gild roster. He came up running Shopify-native ecom for DTC brands and learned the hard way that the best retention strategy starts with a storefront that actually merchandises.

OWNSStorefront · Strategy · Retention
BACKGROUNDShopify-native ecom ops
READSAnything technical about Klaviyo and Postscript
The operators

Who runs your account.

Every engagement is staffed with senior specialists across all three pillars. No junior pod, no rotating cast, no handoff after the close.

Performance marketing

Kim Riddle

Paid Media Director


Owns paid strategy and budget allocation across every channel we buy.

Performance marketing

John Williamson

Senior Paid Search Planner/Buyer


Builds and buys search: shopping feeds, brand defense, non-brand expansion.

Performance marketing

Ola Ajeigbe

Senior Paid Social Planner/Buyer


Runs paid social: creative testing, audience structure, scale.

Fractional ecom mgmt

Krista Downes

Senior Promotions Manager


Plans the promo calendar and the merchandising moments that carry a quarter.

Retention & lifecycle

Marlie Beech

Senior CRM Manager


Owns lifecycle. Flows, segmentation, and the retention program end to end.

Fractional ecom mgmt

Ann Tally Usher

eCommerce Specialist


Runs day-to-day storefront operations, site merchandising, and release QA.

Across all three

Caroline Breeden

Director of Brand Strategy


Sets brand and creative direction so performance work still sounds like you.

Careers

We hire ahead of need.


Operators who have carried a P&L, not account managers. Send your work and we will keep it on file.

careers@gildgroup.com →
Next

See what one team
can run for you.

A 30-minute intro call. We'll review your stack, surface the highest-leverage moves, and tell you honestly if we're a fit — or who else might be.